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The power of the human touch in recruitment

21/07/2023

In today’s digital age, where technology seems to dominate every aspect of our lives, it’s easy to overlook the importance of the human touch. However, when it comes to recruitment, there is no denying the significant impact that personal connections and genuine human interactions can have.

Recruitment is not simply a transactional process of matching skills on paper. It’s about building relationships, understanding aspirations, and finding the right cultural fit. And that’s where the human touch truly shines.

Here are a few reasons why the human touch is crucial in recruitment:

Building trust and rapport

Trust is the foundation of any successful professional relationship. You can establish trust and rapport with candidates through face-to-face meetings, phone conversations, or even video calls. This personal connection helps candidates feel valued, understood, and more inclined to share their true aspirations and goals.

Uncovering hidden potential

CVs and cover letters can only reveal so much about a candidate’s skills and experiences. The human touch allows us to delve deeper and uncover hidden talents, potential, and transferable skills that may not be immediately apparent on paper. You can explore a candidate’s motivations, adaptability, and passion through conversations, paving the way for more informed hiring decisions.

Cultural fit and emotional intelligence

While technical skills are essential, a candidate’s cultural fit within an organisation is equally crucial. The human touch enables us to assess a candidate’s personality, values, and emotional intelligence. By understanding a candidate’s interpersonal skills, communication style, and ability to collaborate, you can gauge how well they will integrate into the team and align with the company’s culture.

Personalised guidance and support

Job searching can be a daunting and stressful process for candidates. The human touch allows us to provide personalised guidance and support throughout the recruitment journey. By being accessible, responsive, and empathetic, you can alleviate candidates’ concerns, address their questions, and provide valuable insights to help them confidently navigate the process.

Creating a positive candidate experience

The candidate’s experience has a lasting impact on an organisation’s reputation. By incorporating the human touch into recruitment, companies can create a positive and memorable experience for candidates, regardless of the outcome. Candidates who feel valued and respected during the process are more likely to recommend the company, even if they are not selected for the role.

In a world that is becoming increasingly automated, let’s not forget the irreplaceable value of human interactions in recruitment. We can unlock the potential for a brighter future by embracing the human touch and forging strong connections.